Vistajet launches global pet travel programme as it sees a 104% increase in animals flying
Global business aviation company VistaJet, saw the launch of VistaPet, a comprehensive programme designed to ensure all passengers feel welcome – even if they are four-legged.
Emerging travel behavior trends highlight why offering solutions to provide for animals is increasingly important:
– VistaJet has seen a 104% increase in the number of animals flown over the last two years;
– One in four VistaJet Members flies regularly with their loyal companions, and an estimated 30 million people travel with their pets each year;
– There was a 47% increase in the number of dogs flying on board VistaJet in 2018 against the previous year;
– For many, pets are simply part of the family – 95% of American animal owners agree as they become increasingly integrated into our lives;
– Travel standards to date have failed to reach expected service levels, with 75% of owners distrusting commercial airlines to safely care for their pets, making the journey stressful for both animal and human.
VistaPet has been designed in collaboration with experienced veterinary practitioners, groomers, dieticians and coaches to respond to the needs and challenges faced when traveling with animals. From care kits, sleep mats and balanced menus, to travel advice, global flying regulations and fear of flying courses, all VistaJet passengers can expect the same exceptional service and support.
The most comfortable journey with a pet starts with a simplified booking service, continues with a happy and uneventful flight, and ends at a pet friendly destination.
The VistaPet programme includes:
Simply Ready to Fly
Unfortunately, there are no standard rules for the transport of pets around the globe. To ensure a seamless travel experience, VistaJet’s customer service team advises passengers on the regulations that apply to their flights and destinations when traveling with pets, including details for vaccinations, microchips, certificates and permits.
Sometimes, flying with a scared pet can transform a perfect flight into a very long one. To ensure all passengers enjoy their flight, VistaJet can arrange fear of flying courses for dogs, in partnership with The Dog House. The four-week course desensitizes pets to what they could experience during a flight – the smell of fuel, the sounds of jet engines, cabin air pressure and the movements of air turbulence.
A Safe and Stress-Free Flight
On board every flight, passengers will receive a VistaPet Pochette – a travel bag containing a collection of items to take care of pets during and after a flight. Bio-organic pet food from Rockster will provide pets with high-quality nutrients in the air or on arrival. The flavorful selection of Random Rewards treats, created by Michelin-starred chef Michel Roux, is a unique mixture of dog training treats. Kibble Pet’s Travel Care Kit includes water-free shampoos and soothing wipes for salon quality fur care – a perfect way to help pets relax on board. Rope toys by Furzu will also keep dogs entertained throughout the flight.
Following advice from Clinical Veterinarian, Dr Bruce Fogle, VistaJet has developed a balanced menu to keep Members’ pets hydrated and healthy. VistaJet Cabin Hostesses can also offer natural flower essences to mix with pets’ drinking water to aid relaxation during the flight.
The safety and comfort of all passengers is of the utmost importance to VistaJet. While flying regulations require that animals are kept on leash or in a travel cage for take-off and landing, during flight pets can relax by their owner’s side on a handmade Labbvenn sleep mat. A full cabin reclean is included as standard after every pet flight.
Welcome at Destination
The VistaPet programme makes traveling with pets seamless, even at destination. To help entire trips be enjoyable, VistaJet has selected a collection of pet-friendly facilities and partners all around the globe – whether Members require a pet hotel in London, the best pet salon in New York or a photography session to capture moments with pets around the world, VistaJet is there to advise. The team can also assist in finding pet walkers and trainers, or suggest unforgettable experiences including pet yoga, rafting and surfing. www.vistajet.com/pets
On its fleet of over 70 silver and red business jets, VistaJet has flown corporations, governments and private clients to 187 countries, covering 96% of the world. Founded in 2004 by Thomas Flohr, the company pioneered an innovative business model where customers have access to an entire fleet whilst paying only for the hours they fly, free of the responsibilities and asset risks linked to aircraft ownership.
VistaJet’s signature Programme membership offers customers a bespoke subscription of flight hours on its fleet of mid and long- range jets, to fly them anytime, anywhere. Customers can also request Direct one-off flights through the industry’s first end-to-end booking app or a 24/7 global team.
VistaJet is part of Vista Global Holding – the world leader in business flight solutions, integrating a unique portfolio of companies offering asset lite solutions to cover all key aspects of business aviation. More VistaJet information and news at vistajet.com
VistaJet and its subsidiaries are not U.S. direct air carriers. VistaJet Limited is a European air carrier that operates 9H registered aircraft under its Maltese Air Operator Certificate No. MT-17. VistaJet US Inc. and VistaJet Online and Mobile Services Limited are air charter brokers and do not operate aircraft. All VistaJet-owned and U.S. registered aircraft are operated by properly licensed U.S. direct air carriers.
VISTA GLOBAL PRESENTS XO, THE GLOBAL PRIVATE AVIATION MARKETPLACE
– The beginning of a new world, with instant booking and worldwide access for all On Demand customers;
– Demonstrating the speed of change the Vista Global group is bringing to the industry;
– Customers will be able to choose the best digital membership option, request a flight, or book a seat – instantly.
Vista Global, the private aviation group founded by Thomas Flohr, saw the creation of XO, the global digital marketplace for private aviation.
The launch of XO, powered by JetSmarter technology, marks the beginning of a new world for all private aviation customers. Built by combining the trusted operational and customer-centric expertise of XOJET with the speed and convenience of technology originally developed by JetSmarter, the new brand will provide elevated services for On Demand private jet travel.
Whereas in the past, business aviation customers would have to navigate the complex industry with no centralized platform, they will now be able to fly anytime, anywhere, at a moment’s notice through the XO app or online. As demand moves towards digital solutions, customers will be able to:
– Choose the best membership option to serve their travel needs – from occasional flyers to those traveling more regularly, XO offers more flexibility than ever before.
– Request a flight through XO’s advanced private aviation platform – providing On Demand charter access to over 1,500 private jets globally, covering the full spectrum of cabin classes.
– Book a seat on existing shared flights around the world.
– Enjoy a seamless experience with a dedicated Aviation Advisor who works diligently on their
Existing XOJET and JetSmarter Members will have access to Vista Global’s worldwide operational excellence and the option to switch to enhanced membership benefits, including additional rewards for loyal customers.
The launch of the new marketplace demonstrates the speed of change and comprehensive range of solutions that Vista Global is bringing to the business aviation market. With VistaJet and XO, the group is able to serve the entire spectrum of business aviation consumers.
Vista Global’s Founder and Chairman, Thomas Flohr, said: “In the first month after closing our acquisition of JetSmarter for its innovative technology, we have worked relentlessly to establish a new company, a new brand and new products to fulfill our vision to serve every single customer in the business aviation market. XO, powered by JetSmarter technology, is well equipped to address the $11B per year global market of On Demand business aviation, as well as the new market of customers moving up from First and Business class. We are ready to go live and introduce our suite of XO solutions to the market.”
Vista Global was founded in 2018 to become a worldwide leading provider of asset-light solutions in private aviation. In 2018 alone, Vista Global arranged for 115,000 passengers to fly on over 70,000 flights on a fleet of 116 owned aircraft and its partners’ network. Vista Global aircraft will also be available on the XO platform, with the global fleet operated by VistaJet Ltd and the U.S. fleet by its partner operators, including XOJET Aviation, allowing the group to maximize utilization and provide higher value to customers compared to traditional full and fractional ownership costs.
About XO, powered by JetSmarter technology
XO, powered by JetSmarter technology, is the first global digital marketplace for private aviation. The centralized platform combines the trusted operational and customer-centric expertise of XOJET with the speed and convenience of technology originally developed by JetSmarter.
All private aviation customers can instantly request a flight or book a seat on the XO app or online, with access to thousands of private jets across all categories, from light, midsize, super-midsize and long-range aircraft. XO Members can also benefit from preferential pricing and guaranteed access, and receive 24/7 assistance from XO’s Aviation Advisors.
XO, powered by JetSmarter technology, is part of Vista Global Holding, the private aviation group founded by Thomas Flohr to become the worldwide leading provider in business flight services. Vista Global integrates a unique portfolio of brands offering asset-light flying solutions to serve every private aviation customer.
For more information, visit flyXO.com